Accessibility Policy

ACCESSIBILITY POLICY

BALMUDA Inc.’s Commitment to Accessibility
At BALMUDA Inc. (“we”), we are committed to facilitating the accessibility and usability of our website, www.us.balmuda.com, to the widest possible audience, regardless of technology or ability. Accessibility is an ongoing effort, and we are actively working to increase the accessibility and usability of our website to deliver an inclusive digital experience.

Our Commitment
We strive to provide a fair and inclusive digital environment where all customers, including those with disabilities, can comfortably use our e-commerce website. We are sincerely working to improve our digital platform to ensure it is as accessible as possible for the widest range of users, aiming to conform to WCAG 2.1 Level AA.

Feedback and Contact
We welcome your feedback to help us improve accessibility. If you experience any difficulty using our website, please contact us:

•    Email: support@us.balmuda.com
•    Phone: 833-333-1033
•    Contact Form: https://balmuda.zendesk.com/hc/en-us/requests/new

If you do encounter an accessibility issue, please be sure to specify the URL or the name of the page in your communication, and we will make all reasonable efforts to make that page accessible to you.