The gift box is already constructed, and the product is placed inside the gift box.
We place the inner carton containing the product in the gift box and then place it in an outer shipping carton to protect the product as well as the gift box.

Each item will be packaged individually.

As we can only process a limited number of orders per day, it may take approximately one day longer than the indicated scheduled shipping date, during high volume periods.

We do not offer an option to deliver orders on specific dates.
For more information about the delivery date, please refer to this article on the Support page.

Unfortunately, we do not provide these services.

The gift boxes are only available in gray.

A packing slip is not included, nor are there any price tags attached to the product or the outer/inner cartons.

The sender information will appear under the recipient address and phone number on the shipping label as such: “INV; John Smith”. Please note, the “From” field on the shipping label appears as “Transcosmos team C/O Yusen Logistics (America), Inc.”

The gift box is only available if you purchase a product.

During the checkout, you may specify the items you wish to have gift-packed and purchase the gift boxes. We do not offer the option to ship to multiple addresses. All items within a single order can only be shipped to the same address. If you wish to ship to multiple addresses, please place separate orders per shipping address.

Gift boxes are available during our Holidays Campaign (November 24 to December 25, 2023). Please select the gift box when you add the desired item to your cart. It will be added to the cart along with the product.